Our Mission

Providing excellence in communication, coordination, and commitment to our community and our responders.

Core Values

Working at 911 is deeply rewarding, but it’s a demanding role. We take pride in our work and want to ensure you’re a good fit. Consider these questions carefully:

  • Are you a person of high integrity and character, with a strong sense of compassion and emotional control?
  • Do you excel at customer service, professionalism, and following procedures?
  • Can you maintain composure and make sound decisions under intense pressure?
  • Do you thrive in fast-paced environments and enjoy building positive relationships with colleagues and the public?
  • Are you adaptable to varying work environments, including noise levels and lighting?
  • Can you sit for extended periods, answer calls, and enter data during 8-12 hour shifts?
  • Are you willing to work holidays, nights, and weekends, including rotating shifts and potential overtime?
  • Are you prepared for a full-time commitment with limited scheduling flexibility, including no secondary employment during the probationary period?
  • Do you prioritize service above self and have the support of your loved ones in this career choice?

If you answered “yes” to most of these questions, a career at 911 might be the right path for you.

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